Category Archives: Workforce

The Youth Pulse: Talking to Mr. Rajesh Kumar, Youth BJP Leader From Bihar

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By Ankush Kumar

MSK and Ankush Kumar start a series of interviews, where we will showcase the views of our youth leaders and their connect with the Youngistaan.

Joining us today is ‘Mr. Rajesh Kumar’ convenor of the professional cell of the BJP for Bihar. He is a son of the soil, born in a village named Narhat, has done his schooling from there, did his engineering in Bangalore and MBA from Pune. He is currently the Zonal head for Frontline, a company that is into trading and investments. He also has other business interests but most importantly is an active youth leader for the BJP in Bihar.

Excerpts.

Ankush Kumar (AK):  Sir why did you choose the BJP and say no to the Congress or any other political party?

Rajesh Kumar (RK): The motto of this party is to work with a difference. It puts the nation as top priority, then the state follows and self is given least priority. They function in a democratic way, unlike the Congress where one family controls its policies. Hence I have chosen the BJP.

AK:  Since you believe in the democratic set up of your party, and the youth is desperate for change. How do you think you can sync your ideologies with the young voters?

RK: The youth has taken to the social media in a big way, any issue and every issue is dissected by them. They are disheartened by the current affairs of our country and its leaders. We as youth leaders want them to know that we empathize with them and we are ready to walk hand-in-hand and bring change to society.

AK: All political leaders say the same thing sir that they will bring in the change. Frankly most leaders choose politics to make money. How do you think this can change?

RK: I agree to a certain extent that most leaders have failed the people of India; they have minted money on people’s misery. But most importantly they have filled their coffers by dividing the nation on communal and caste lines. These leaders can never show us the right direction. They can just do minority vote bank politics. Our NDA Government in has Bihar managed to change that in the last nine years. We have ensured that people in the lowest strata of the society get educated. Because a well educated society can only curb the rampant culture of such selfish leaders.

AK: As you said that we need to educate at the grass root level, India spends very little on elementary education. What steps has the BJP youth wing taken to ensure that education reaches the grassroots level?

RK: As they say Rome was not built in a day. When NDA came to power in Bihar, our aim first was to eradicate the fear of the people by providing security and law and order. We youth level leaders first want to break the syndicate of these selfish politicians who do not let the weaker sections of society to progress. If you remember the induction of 2 lakh teachers happened during our regime. Cycles were provided to girl students to strengthen our education system.

AK: Last time I visited a few schools in Bihar and most teachers under the Shiksha Mitra scheme did not know basic general knowledge about our country. All this eventually hampers the image of Bihar. Even today the perception of a Bihari is wrong in other parts of India. How do you all plan to tackle this?

RK: See there will be some loopholes always. Even we have observed that selection of few teachers have not been up to the mark. And that definitely needs to be corrected. As far as perception is concerned, I don’t care what others think about us, because we too have opinions on them. For example, I believe Maharashtra has the highest crime rate. Furthermore, Maharashtrians haven’t remained in touch with their culture. So, before throwing stones at us, they need to get their own house in order. We are a state that boasts of the best brains, be it from the field of engineering, UPSC or any other. So you cannot judge us uni-dimensionally.

AK: The bitter truth though remains that these brains eventually settle outside Bihar. What steps can be taken to ensure that brain drain does not happen?

RK: Yes that is true! In fact, I too completed Masters from Karnataka. The truth is that the government of Bihar during the nineties in did zilch development. We had neither engineering nor medical colleges, nor infrastructure – no one was ready to invest here hence the intelligent minds decided to migrate. In the last nine years though people have come forward and through public and private ventures medical colleges are opening in the state. IIT came here so did AIIMS. When we came to power our first priority was law and order and once that was achieved we started focusing on other sectors.

AK: As you said your top priority was law and order, but in the past few months Bihar has witnessed terror crimes. How and why did this happen?

RK: Ever since we have split with the JDU, they have only been interested in saving their government. They focus on ways to demean us and harp on NDA’s achievements. The National security agencies had warned them of threats yet no action was taken. It’s a total failure of the state intelligence machinery. Bihar has hardly seen terror attacks based on communal lines, but these people sitting in Pakistan don’t seem to improve.

AK: I disagree here, terror has no face, innocent lives are lost be it any religion. Doesn’t this statement sends out a wrong message to the youth?

RK: Who says terror has no face? Ask a child on the road and he will tell you terror means Pakistan. Yes, I agree innocent people have nothing to do with these terrorists. But these cowards have repeatedly damaged our nation and its time we retaliate in the most appropriate manner.

AK: Elections are round the corner and social media gives the impression that Narendra Modi is going to become the next Prime Minister. It’s being tipped as a battle between Rahul Gandhi and Narendra Modi. What is your take on it?

RK: I would like to start with a proverb we use in our villages ‘kahan raja bhog kahan gangu teli’. Narendra Ji has been in active politics for the last forty years, thrice the awaam of Gujarat have made him the Chief Minister. He comes from the grass root level, whereas Rahul Gandhi, apart from his family, has no credentials.

He returns from abroad and is made secretary overnight. Wherever he has campaigned, the Congress has lost. He went to UP and they were reduced to 36 seats, he came to Bihar as the icon of the Congress and made false promises. What happened? They won just three seats. So those people who are comparing him to Narendra bhai have very little knowledge about politics.

AK: Sir as you say NaMo is incomparable to any leader, then why is there so much infighting in the BJP over his nomination for PM post?

RK: See, we are a democratic party; in our set-up everyone has the right to express his or her views and opinions. We don’t have unilateral power centers like the others; we have a system in place, where even a cadre-based leader can voice his opinion and if his demands are genuine, it will be acted upon. Families do not run us. I will give you an example here. Do you know the name of the father of Narendra Modi or Rajnath Ji? But the country knows the name of Rahul Gandhi’s father or Laloo’s son or Mulayam Singh Yadav’s family.

AK: As you said you are a democratic party, then why did your parliamentary board gag Shatrughan Sinha? Once gagging happens how is the party democratic?

RK: I am a son of the soil, likewise Shotgunjee too is. He commented on NaMo on the basis of ideologies and understanding of politics. I don’t want to comment on that. But I would like to say that before he comments on Narendra bhai he should gauge his own popularity. In his own constituency his banners were removed and NaMo’s banners were put up. We too have done our surveys and we believe the nation is with Narendra bhai hence he should and will be the man who will lead us in the next elections.

AK: Sir, if you all are so confident, why has his name not been nominated for the top post?

RK: As I said, we are a democratic party, and we function step by step. Right now teams are being formed in different states. Who will lead our campaigns in which state, who will handle what responsibilities. Once we complete the nitty gritties of the campaign we will soon announce the name of Narendra Modi jee as our Prime ministerial candidate.

AK: What is that one issue, that you think will help you regain control of Delhi?

RK: The issue of development is that issue. The youth wants change today, we still are using the same infrastructure that we used forty years back, that needs to change, we want to do politics of development. We are not interested in politics of religion or states or division. We have had enough of this. My appeal to the voters is to go by the appeal of Narendra bhai ‘Yes We Can’. Lets vote for change, let’s vote for development.

AK: Before I take your leave, one final question ‘ where do we see Rajesh Kumar’ in five years time?

RK: I want to live amongst my society, work for them, help them grow in life. Place me anywhere without any selfish reasons because I want to work for the betterment of my nation, state and system.

This was Mr. Rajesh Kumar, a rising star of the BJP from Bihar. Keep a tab on this space online for yet another youth leaders take on the Youth’s pulse. Till then signing off!

Success Theory – Delivering Interview

Rahul Krishna,Manager – Talent Acquisition Group, Espire Infolabs, speaks about the secret of getting selected in job interviews. 

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With the unhappy state of the economy, most of us are looking for a new career Opportunity. You need to have an approaching & compelling resume; you also have to beat out a rising number of qualified candidates on the same position who are your strong contenders. I would suggest on how we can create a probability and have strong chances to get shortlisted and not falling in the below 10 job interview mistakes we do…

01. Arriving Late

We cannot afford to be late or arriving casually late won’t score much. Make sure to show up 10-15 minutes prior to notify receptionists upon you have reached. Getting to the interview early will allow you to familiarize yourself with an alien environment, and gives a sign about your positive personality & Traits.

02. Being Unpretentious
Humbleness is good; however it would not guarantee you get a job. Your interview is getting a chance to manage your weakness & utilize you strengths and accomplishments. Making sure to focus on accomplishments that are more relevant to the position applied. The interviewer should know about your capability when it comes to close the position internally.

03. Deliver the Interview

Only some candidates are able to go till the interview stage, so relax and enjoy the ride. Be prepared to be grilled for up to an hour and avoid glancing at your watch or asking how long the interview will last, since it gives a negative impression.

04. Don’t talk about the Salary
This is considered irrelevant to discuss salary details until you’ve been offered. Bringing up the topic too soon will convince the interviewer about your greed in money rather than knowing more about the Job. Like the way you should never ask the age of a Lady, never start the salary discussion.

05. Do your homework well
Ideally you get time to prepare for your interview, so it is better to know about the company. You should also read about the comments mentioned in Google to have an extended knowledge on the existing employees’ comments. Watch their website and their service offerings, how many office do they have worldwide. Update your resume to highlight the skills most important.

06. Talking too much
A popular belief that the interview is all about you. NO, it is also to hear about the company you’re joining. It is god to zip your lips for minutes at a time or otherwise you will be labeled as a needy. It’s also important to be careful about the subjects you discuss. Although the interviewer will be interested knowing you answering situational answers & past accomplishments and your aspirations.

07. First Impression
A good first impression is prescribed, but there’s a fine line building a good rapport with your interviewer and becoming too familiar. Addressing your interviewer by the last name, unless directed to take the first name. There will be plenty of time to make jokes in the lunch room once you actually land the job.

08. Acting as critic
Never be a critic unless you are paid to be one. No one wants to hire negative mindsets. Speaking negatively about your last job will never make your strong; you can become weak in your candidature and the interviewer can create an impression that you’re a difficult person to get along with.

09. Lie to loose
World is very small, nearly impossible to make mountains out of moles in your conversation. Generally we pump our resumes with some fabricated claims don’t go a long mile. You didn’t won a gold medal in the summer tournament however you just participated, lying during your interview can be grounds for dismissal.

10. Importantly Dressing up
It’s important to dress for success rather showing up in casual attire. Overdressing could also be negative, should be comfortable to what you can carry comfortably however following strictly formals dressing. May be its Friday, however it doesn’t mean to show up in jeans and unstuck shirt. The prospective employer should think that you’re failing to take the process seriously.

Why I Don’t Wanna Work for Infosys

By Ankit Chandra

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Well that’s because I don’t like the Blackberry phone. The blog could end right here, but then if I don’t explain it better, you would keep me in the same category as Infosians, who I dislike anyway…

So what’s the big deal? It happened like this… We are a bunch of Indian students here at an American university, which is kinda considered one of the best in the world, and we feel quite proud belonging to this place.

Even more so when the job fairs happen. There are companies abound that come here looking for great talent and increase their organization’s productivity. All the stalls are brightly lit and the recruiters stand outside their stalls to ‘reach’ out to the students, so that they could talk to them and see if they are a good fit. Even if they are not, they are more than willing to listen to you and explore whatever opportunities there could be for you. Even if it turns out that there aren’t any opportunities available, you would walk away thinking that you had the best conversation you wanted to have, and too bad there weren’t opportunities, but you would want to try again…

The stalls are a story in them all together. draped in their company colors, the stalls are all lit up shining bright. These people go an extra mile to get their stalls looking great for people to get attracted like a moth to fire.

So I was having a good time in the job fair, talking to different recruiters, and having a quality time there… And then I walk into this next row of stalls… this row was kinda different. It had mostly hardware and earth moving equipment companies. As I walk down through the aisle, there came this corner… the stall was blue, and it seemed that either the lighting was not done, or some of the bulbs had prolly blown away. The caption there said, ‘The world is flattening.. are you ready?’ hmm… when i looked around there was just one person in that stall, and just above his wavy hair, I read the name, Infosys…

The recruiter here was kinda weird. He was sitting behind the table stall and was totally screwed on to his Blackberry Phone! a few people passed in front of him, and he didn’t seem to notice. I thought it might be his boss on the phone, and I would come later…

So I took a round of the hall and then went back to the stall. This time the recruiter was talking to someone. So as was the case with other stalls, I stood in line waiting. Generally, recruiters tried to give equal time to all people waiting in the line, and made sure that the line didn’t feel ignored. But the guy here at Infosys, looks at me, and says ‘I am talking to this person, and will take time. You can go and have a round of the hall, and come back after 5 mins.’ Well, umm taken aback by that, I smiled and said, OK…

So I took a round and went back to the stall.. The chat was still going on, and now the recruiter was actually sitting on the side of his table and it seemed that it was more of a gossip mode than recruiting. And he was still playing with the Blackberry in his hands while gossiping with that kid…

‘aah nevermind’ I thought, and moved on to Yahoo.. By the way, I went for the final rounds of interviews with Yahoo at SF, and they have a rocking atmosphere and campus. And of course, you are treated very well there…

How to Make Your Boss Love You? – Part 2

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So, how did you fare with the Bully, the Manipulator and the Liar? Did you try some of the tips suggested in the first part of the series? This part contains a few more types of bosses and tips on how to handle them with care.

The Goody-goody

shutterstock-a-good-bossSupportive, encouraging, competent, soft-spoken – did you have the good luck to come across a boss like this? Such miraculous personalities are rare and when you chance upon them, you should make sure that you are in their good books. Most often than not, the goody-goody will always think well of others, since they like to have a positive outlook. However, a problem with them might be their tendency to give second chances to the slackers. If you are a slacker, you will have a gala time. However, if you are hardworking, you might feel frustrated by the number of chances your boss gives to the non-performers.

How to deal – ‘Slog’ is the word you have to take very seriously with the Goody-goody. Work very hard and learn as much as possible. If you do manage to befriend her, you can quietly advise her about not giving too many chances to slackers. However, if your relationship is that of a boss and reportee, it’s best to work hard, be good to her and at the end of your tenure, request her for a strong reference.

bossThe Unpredictable

Does your boss sing praises of you one day and then not give you an appraisal the next day? Does he have frequent mood swings? Then you can easily categorize such a person as unpredictable.

How to deal – The best way to tackle such moody souls is to steer clear of their ways on their bad days and speak to them only when they approach you. Also, you can try limiting your communication with them to urgent office matters. Keep in mind that they treat everyone in the same way because that is how they are and try not getting negatively impacted by their attitude.

The Incompetent

Incompetetnt-BossIf your boss taunts you about your qualifications and tells you blatantly that you are not performing to your optimum, you can assume that he is under-confident about his own skills. A self-assured boss will never try to show you down. Contrarily, he will tell you that he has higher hopes from you.

How to deal – People with complexes are slightly difficult to deal with…all the more so when such a person is your boss. There are two ways of tackling such a boss – either develop a thick skin or leave the job.

S Venkateshwaran On Dysfunctional Organization Cultures And Falling Corporate Empires

ganesh article on Culture

A reader of Mission Sharing Knowledge S Venkateshwaran had this to say on one of our previous articles. Since we thought the comment to be really relevant, we have published it in its entirety. 

Dysfunctionality tends to occur in those organization more often than not, where the Boss is either a self made person who thinks that he / she knows how to run the business, or has an aggressive approach to business more out of the need to over achieve. I have worked in an organization where the Boss was so stern that he would keep pushing people in all directions. Every day would start off with meetings in which all the heads had to participate.

This would go on for an hour (discussing the activities of the previous night in terms of production targets etc.), followed usually by two or three in depth meeting with selected departments and finally followed by end of day meeting to review what was supposed to be done in the day. At the end of it all, he would rave and rant because work did not happen. To ensure this, he would make all the Heads stay back late.

The irony was he wanted a strong HR team that would “fearlessly” tell him when he was wrong. Quite obviously, when that happened, the poor guy was out of work the next week. Highly emotional, and rigid, the person would shower abuses which would put a rickshaw driver to shame.

The only group of people who were able to work with him, were, not surprisingly, those who could flatter and live up as his ego alters, who also used the same technique of imposing themselves on the poor “lower the line” persons. Not surprisingly, attrition was very high; but this did not affect him, even though others in the company knew the reality but choose to keep quiet.

Based on my observations, some of the traits of a dysfunctional Manager I would think are:

Tells you to do something you don’t want to do, but blames you when it goes wrong.
Says He / She wants you to take responsibility, and then publicly overrides your decisions.
Loves to be in front when there is a big audience otherwise will send sub juniors to attend a customer.
Intimidates with aggressive words and posture, knowing that you will never confront but becomes a pacifier when confronted. .
Handles meetings as though he is the only speaker.
Revels in the invention of creative curses for just the right occasion.
Verbally approves new requisitions, later denies doing it.
Gets too personal in his berating.
Ride you mercilessly while pet employees can do no wrong.
Always right: when confronted with mistakes, blames them on someone else.
Fiercely protective of pet projects.
Highly compulsive and obsessive about minute details.
Displays a good understanding of the “Good Cop” and “Bad Cop” routines and generally practices it.

Dysfunctional Organization Cultures And Falling Corporate Empires

ganesh article on Culture

Ganesh Subramanian from IIM Trichy writes why without transparency in communication organizations would invite doom. 

A friend of mine called me up a few days ago seeking some suggestions to come out of the problems that she finds herself in, in her company. She works as a recruitment executive in a firm. She said that a week before her recruitment, the firm had rolled out offers to candidates who are joining a multinational firm, which is a client of this recruitment firm. Despite slogging for a week and achieving targets which have never been achieved before, there was little appreciation for the work done. Forget appreciation, there wasn’t even a mention of the work in the subsequent team meetings by her boss. To complicate matters, the recruitment team was asked to report to a lady who is supposedly well known to the boss. Now this lady is new to the business of recruitment having moved into this role only a few months back and behaves more like a school teacher than a team lead. In this scenario, my friend was contemplating quitting her job and she says that the organization culture is bad beyond repair.

In another example, a CEO of a firm is known for his frequent outbursts of anger, shouting at his subordinates, in front of others. The CEO’s behaviour has percolated down to the individual business units as business unit heads shout at their subordinates because the CEO shouts at them. The funny part is that this organization had a 360 degree appraisal system for assessment of performance. No wonder that the employees of the organization are scared to death when it comes to rating their superiors.

These two examples set me thinking on how organization cultures can make or mar organizations. Organizations such as those mentioned above fall into oblivion and get into a very bad cycle because nobody knows how to change this bad culture. It is very obvious that the cue has to come from the top management. The behaviour and the culture of the organisation have to be driven by the CEO and carried on by the business unit heads.

For sustainable growth of organizations, there must be transparency in communication, freedom and autonomy in work and more importantly an environment where everyone feeds off each other’s growth which in term helps them grow. The HR in the bad-cultured organizations become the scapegoat in the whole process as employees blame the HR for anything and everything little realizing that HR in such organisations do not have the power to overhaul systems in one go and they are mere spectators in the whole game.

To conclude, top management must be proactive in setting the right environment for a thriving organizational culture and must give the HR department the full freedom to maintain the culture, suggest changes for betterment and even change it.

How to Make Your Boss Love You – Part 1

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“My boss is a nice person, but for some strange reasons he does not like me…or so I think…not sure!”

“Guess my boss was a Hitler in his previous life!”

“I don’t know what she expects from me. She cracks cheap jokes all day long…of course, according to her it’s not cheap…but I find them quite distasteful!”

How many of you connect to these sentiments? Assuming that most of you will, let’s try and unravel a few traits of managers and ways of appealing to particular types!

The Bully

BossDo you get frequent mails from your boss, threatening you to complete a particular work on time, or else…? Did you make a killer presentation, which had a punctuation error on the twelfth slide and for which you were reprimanded by your boss? Is he always trying to intimidate you into performing your task? If your answer to all this is yes, then your boss is a sure-shot bully!

How to deal – Unfortunately, there isn’t a simple way of dealing with this kind of people. All you can do is project yourself as a reasonable person. Put your foot down whenever you feel he has crossed the line. Your boss might respect you when you stand up for yourself because, in a way, you are speaking his language.

The Manipulator

manipulative-bossThis type of people will never explain their requirement clearly to you. Instead, they will drop hints and expect you to find your way out. Such qualities in managers generally surface in case of great power difference. You can recognize your boss as being manipulative if he sends you running off with tasks to multiple directions. Initially, you might feel good about being given the responsibility to accomplish numerous tasks. However, you have to keep evaluating your goals. If you feel that the tasks are not helping you accomplish the career goals you have set for yourself, you have to speak up.

How to deal – Talk to your boss privately about your career goals. Tell him about what you aim to achieve, but you have to remember to make your boss look good in the process. Hurting his ego will not do you any good. With some patience and skill you will manage the manipulator.

The Liar

liar1-e1334603938595Has your boss promised you promotion after you complete a hellish project? Have you completed several such difficult projects without any promotions in the horizon? If yes, then you must accept it that your boss is a liar and that he is trying to extract as much work from you as possible, free of cost!

How to deal – While you have to keep your interests in mind, you cannot afford to get into the bad books of your manager. The best way of dealing with such a personality is by getting things in writing. May be you can start a chain mail and keep your upper management in the loop. A chain mail will be your best defense against false promises.

Employee Recognition Is A Must

Rahul Krishna, Manager – Talent Acquisition Group, Espire Infolabs, speaks about one of the best practices of the industry – Rewards & Recognitions.

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Some of the best Rewards & Recognition strategies are those that cost the least. The behavior that is recognized and rewarded is always the behavior that is repeated and widely spread by word of mouth, Simple Virtue.

This is a part of the global Recognitions & Rewards that energizes and engages employees to achieve your strategic goals. Employee recognition is a communication tool that highlights the most important outcome employees create for your business. When you reward your employees, the action and behavior you wish to see more frequently in your employees is inevitably repeated.

Reward programs prove more beneficial to the company than to the employees. Companies which have an effective program in place realize an increase in the average return to shareholders as opposed to companies which do not have ways to recognize employees. Only one in three Indian employees is working at full potential.

Dos & Don’ts: Designing a process in which managers get to select employees who will receive recognition might not be the best thing since the selection would inevitably happen on the basis of favoritism. A Process that single outs an individual, upon the individual contribution you made in the company’s growth, for instance, “Employee of the Month” or “Individual Contribution Award” will be more effective and motivating for employees.

For such recognition programs, each employee would receive a thank you note, hand-written by his Chief Reporting officer. This should spell out why the employee is receiving the honor/recognition.

The note would include the potential for the employee to participate in a “DRAW”. Gifts may range from a movie ticket to a dinner booking with family. Alternatively, it can be cash rewards.

National Employee Appreciation Day: This will be a perfect period to kick off a long-term employee recognition program. These appreciation days are important things when you recognize your employees in a Town Hall Meeting, and explain why the organization has chosen him/her.

As you can see, employee recognition programs are complex, and we need to architect those parameters to filter people. How is one person different from another person? Each program is custom-built to meet the needs of your organization.

In short, you need improve your bottom line as these resources are doing the real hard work and we have to measure our own employees by boosting employee retention and encouraging performance improvement.

For employees who wish to analyze their potential, you need to do the below following:

–  Utilize all your strengths
–  Manage your weakness

Please write these above on a paper and work to improve your own skills and the organization will recognize you as a potential candidate for the Student of the year Award! 🙂 Just joking Employee of the month goes to you, my friend.

Nowhere To Go

Becoming-Indian-

Ankit Chandra, who lives in the USA, tells through this poem how alienated he feels living so far from his country and though he might have all material comforts needed, how much he misses the daily activity which was a part of routine while he was in India. A touching poem, must read. 

I don’t think I know my India any more
And that hurts

there are things which came into being after I left,
and now it takes a while for me to make sense of things…
And that hurts

It’s like something you owned, and it owned you.
something you identified yourself with.
now it seems to be moving on, leaving you behind.
And that hurts

with time, they say, things are forgotten.
But I am not a thing!
When with every morning light, I open ‘The Hindu’ and call home
Home is still somewhere in India, but I seem to be losing my place
And that hurts.

Over the past years, as I came far away,
got stuck in the puzzles of life, struggle everyday,
In the struggle to grow with time, both of us seem to be too busy to catch up
And that hurts.

New roads have come about. New cell phone companies.
Nokia is no longer the leader, and new ways to make money
I feel like a stranger, looking at a foreign land… once my home.
I don’t seem to belong to anywhere anymore.
And that hurts.

Discussing Rahul Gandhi and Mayawati over dinner on weekends
and playing Antakshari every ‘potluck’,
going to pooja every ‘Thanksgiving’,
it seems we are somewhere stuck
By the time we force our way out,
there would be nowhere to go
And that hurts.

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Importance of Employee Engagement

Ganesh Subramanian talks about why the art of employee engagement is of utmost importance to organizations. 

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There was a time when job hopping was a phenomenon that was unheard of. When we look at work in times of our fathers and forefathers, loyalty was a given thing; it was not sought after by the employers. It was nothing surprising to hear a person start a career with a company and stick on to it till retirement.

Fast forward to the late 90s…

…India was a growing economy and opportunities were aplenty. Employees kept changing jobs at will whenever they felt saturated in their current role or whenever they desired better profiles and higher salaries. It is not uncommon to find the youth of today changing jobs once in every 2-3 years or even lesser in some cases. As a result, employers nowadays, look at loyalty factor when it comes to new hiring. But what about the current employees – how to ensure that they stick to the same company and don’t take away the knowledge with them to another competitor? This is where “employee engagement” comes into the picture.

Let us look at a simpler way to understand the term engagement. We hear people say “I got engaged” in a marriage parlance. What this means is that you have consented to live your life with a particular person and you are committed to uphold that relationship. Employee engagement can be understood as something similar, wherein an employee is committed to the job and does not quit the company because he likes the job. To create this feeling among the employees is one of the biggest challenges of HR professionals.

Different techniques have been practiced and tested in employee engagement. Games, recognition, rewards, team outings, career development initiatives, like training programmes, interaction with the senior management, etc. are some of the ways by which HRs of various companies try to keep their employee engaged. There is no one right technique for employee engagement as companies are different, the sectors they operate in are different, organization culture is different and so are the employees. What works for one company may not work for another. Therefore, it is imperative for HR professionals to understand the pulse of their employees and customize and design employee engagement initiatives that will help their company.

Often employee engagement surveys conducted inside companies do not serve the purpose for which it was designed. Lack of interest in the survey and a general lackadaisical attitude among employees make the survey a futile exercise. This is where interaction with the team leads or business heads of various divisions helps. They can give a reasonable response about the general problems that hamper the productivity of their divisions. When a deeper introspection into a department is done, more often than not, one can find that the causes of dissatisfaction among the employees are the subtle/minor things which others feel are unimportant. Rectifying these minor irritants is sometimes just enough to win back the trust of the employees.

To conclude, employee engagement is more of an art than a science. Understanding the emotional pulse of the employee can go a long way in retaining a talented, productive workforce.